Retail Sales Representative

Reference No: 14510

What's the role?

We are seeking a temporary retail sales representative to join our our established Hilti store in Cairns. This face to face sales role is an exciting entry point to join an award winning multi-national. You will work Monday to Friday only, and be responsible for a very consultative sales approach with a constant high level of customer experience.

Who is Hilti?

Welcome to Hilti. If you're new to our industry, you might not have heard of us. We develop and provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 76 years, and a worldwide reputation for pioneering products and first-rate service. Hilti stands for innovation, quality and exceptional customer service. With some 29,000 people in more than 120 countries, we're a great place for you to show us your worth as you learn and grow.

What does the role involve?

This is no ordinary retail sales job; we are not about transactional business and quick wins, we focus on building and maintaining lasting relationships with our customers. You will join us as a Sales Representative and you will work with our exceptional sales team to manage the day-to-day operations of one of our retail stores while providing superior level of customer service and build long-lasting relationships with core customers.

This is a fast paced, dynamic and KPI driven environment, but also customer-centric. we don't believe in a hard sell because our strong core values allow us to focus purely on building long-term sustainable relationships with our customers. Acting as a trusted Hilti Representative for a number of accounts, you will partner with our customers to understand their business needs and how our products can add value. This is why we stand out as the market leader.

It’s a lot like running your own business, so you’ll need an entrepreneurial spirit and will reap the rewards of being proactive!

Our tools are chosen to build safer homes for ordinary people, as well as luxury hotels, high-speed railways and world-class stadiums.

What do we offer?

We'll give you everything you need to excel in your role, including ongoing training and the chance to partner closely with the sales team and the wider business to help you achieve exceptional performance and consistent results.

Why should you apply?

We have a diverse and inclusive workforce and offer a high performance yet caring culture. All we need from you is a great attitude and a customer centric approach to everything you do.

What you need is:

  • Exceptional customer service skills
  • High learning agility with an eye for detail
  • Dynamic and proactive with the ability to effectively develop customer relationships
  • Competent PC skills
  • Comfortable working alone
  • Prior experience in a retail environment is desirable but not essential


“How am I going to sell power tools? I’ve never drilled a hole in my life! That’s what I thought when I first joined Hilti, but it’s really not like that. It’s about nurturing your strengths and being rewarded for hard work.”

- James, Customer service representative (sales)

Similar Jobs at Hilti

Retail Sales

Are you a people person? If you’re also a team player with energy, commitment and competitive drive, you could be the perfect fit to help build on our strong customer relationships.

Find out about our sales roles